Customer Reviews

40 Reviews

verified by

  • SATISFACTION
    ★★★★★
    ☆☆☆☆☆
    4.7/5.0
  • RECOMMENDATION
    ★★★★★
    ☆☆☆☆☆
    4.9/5.0
  • PERFORMANCE
    ★★★★★
    ☆☆☆☆☆
    4.9/5.0
  • Seller
    • ★★★★★
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      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shepard Long was very responsive to our questions and provided good advice throughout the process. He was knowledgeable of the market we were operating within and his evaluation of the value of our property was right on the mark. He assisted us evaluate the offers received and helped us make a very good decision. We were very pleased with how he handled negotiations with our buyer related to the results of the inspection report. He was mindful of COVID-19 concerns throughout the process and this was comforting to us.
  • Buyer
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    I appreciated the presentation Shep gave while putting my house on the market and then working with me when I found my next home.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Having Shepherd Long as my broker provided tremendous peace of mind while selling my home. He was very ambitious in working to market the property, dedicated to the sale, incredibly knowledgeable and experienced. Shepherd Long was just excellent!
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Pleasant, knowledgeable, professional, responsive and trustworthy
  • Buyer
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    I would definitely use Shepard Long again if I ever purchased another home. He was very polite and helpful with any questions I had.
  • Buyer
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shepard was incredibly helpful throughout the entire process of searching for and buying my first home. He was an asset to have at open houses and was always available to find answers to any questions I had. I will recommend his services to anyone looking to buy a new home. Thank you!
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shepard long was great throughout the whole process of selling my house, we had clear discussions on what i wanted and valued his input on things as well, shepard kept me in the loop from day 1 and always got back to me in a timely manner if i called him and didnt get him right then. He really took the anxiety that i thought i would have of selling and uprooting my life away! Overall it was a pleasure dealing with shepard long and stikeleather real estate and would absolutely use him/ them again in the future.
  • Buyer
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shep gave excellent advice as we negotiated price and counteroffera after inspection. Shep was incredibly patient with our extended search over many towns. He helped us to think about what we really were after and did not get frustrated when we kept looking and looking. Took us out in a snow storm to look at houses and kept positive. Shep is an excellent realtor. He helped us focus our often chaotic search and quickly picked up on the things that were important to us. His willingness to show us many houses and advice regarding timing as we got closer to our move out date for the rental was crucial. We had a very smooth transaction. His gentle prodding for information and reassurances when houses didn't seem to be available wa very helpful. I would absolutely use him again!
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    I had a great experience selling with Shep. Moving out of state made the process stressful but Shep handled everything to make it less stressful, he even worked with my out of state realtor to make sure that closing went smooth. I would definitely recommend him.
  • Buyer
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    We just purchased our 1st home in the US south shore area in Massachusetts with the assistance of this amazing professional broker Shepard long. Shepard long from Stikeleather Real Estate was always responsive and patient even at weekends and late evenings. No matter how many questions we’ve asked! And always he was taking the initiative to show us the new listing He instructed me in the negotiation phase and saved me tens of thousands of dollars, I am so happy I followed everything he said.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Buyer
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shepard Long is a great man. Caring, considerate, knowledgeable and it was a pleasure to work with him. I would definitely choose him again if need to.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    It was definitely a pleasure working with Shepard Long on the sale of my home. From the beginning Shepard Long made things easier for me which was a welcomed treat for me. He took the stress away. Without question Shepherd Long went way above and beyond to make things happen. I would recommend Shep Long to anyone, he did a great job.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    When we originally searched for our house, we were moving from out of state. We didn't have a lot of money then, nor any homeowner experience, but we started our search by reaching out to a few agents via their online listings. Shepard Long was the only one to return our inquiry, and he did so the same day. Despite the difficulties of working with out of town clients who needed to use a VA loan, he continually treated us with understanding and respect. His professionalism, trustworthiness, reliability, and down-to-earth approach, made it a "no-brainer" when it came time to choose an agent to sell our home three years later. The sale process went seamlessly. Shep was always ahead of the game, kept us fully informed at each step, and took care of every aspect. Shepard is not only the best realtor we have ever encountered, his character and demeanor have led us to consider him a friend as well.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    My husband and I had to move out of state before our house being sold. Sheppard took control of the whole process. He "played" and kept the "ball" on our side. So diligent, professional, trustworthy. Wonderful making business with him. May God bless him.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    From the moment I walked into Strikeleather, Shep listened to my every concern while selling my mom's home. It was difficult process, however I was confident that Shep would get my mom's home sold. He always kept in close contact and the end result was that the house SOLD! Shep did everything that he could do to sell my mom's house. Shep was awesome! I highly recommend him. The whole office was awesome, polite and understanding. He was always there when I needed him. He made sure he was there when we passed papers. He walked me through everything.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
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      Performance

    Excellent broker!! Very professional!! Excellent Real Estate!
  • Seller
    • ★★★★★
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      Satisfaction

    • ★★★★★
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      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
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      Recommendation

    • ★★★★★
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      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shep and Stikeleather have been in the community a long time. As a church, it is important that we keep our business within the community as a way of giving back to the community. Shep went above and beyond what I expected. When our roofer failed to come through, Shep got another local roofer to do work that was required prior to closing. He was always available and is a great communicator. Office staff was very helpful and courteous.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    My house had been on the market with little interest when Shep took on the listing. He listened and gave me honest feedback so we could get to an agreeable listing price. We had a sale fall through and we were dealing with everything long distance from PA, but I felt that Shep was totally on my side and determined to sell the property. He went above and beyond; I wouldn’t hesitate to recommend him.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    My wife and I worked with Shep Long and Stikeleather Real Estate in order to sell our previous home in Holbrook, MA. They were an excellent choice for a listing broker. Their office has the greatest number of sales and listings in Holbrook - it is easy to see why, as evidenced through the great job they did in selling our home. Shep and team did an excellent job in properly pricing and marketing our home in order to achieve excellent results. I believe working with their team provided us with the best possible outcome in the process of selling our home.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    I can't think Shep enough for his help, professionalism, and his patience with me. I couldn't have asked for a better Agent.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shepard Long did an excellent job marketing, pricing and selling our house. His experience in the area is his strength. He knows the local market well, is knowledgable about the overall real estate market, and has a keen eye for the strengths of a property. He worked very well with various constituencies related to the sale of this home. That included lawyers, other agents, the seller and the buyers.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shep Long was great to work with when selling my mom's home of 45 years. He came prepared with comparisons of other recent sales in town, he was very knowledgeable and responsive to all my concerns. We knew the house was going to be tough to sell due to the failing condition of the structure. The plan he recommended was very successful, he priced it just right and we got an offer right away. Although it took a few rounds with the same buyer to get to closing, Shep didn't give up, even though I was frustrated with the delays from the buyer. Shep maintained an open, honest and trustworthy communication with me the entire time. I would use Stikelether Realtors again and would highly recommend Shep as the agent to help sell any home especially a challenging one. Could not have asked for a better realtor, Shep was a real pleasure to work with.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    This was the second home the Stikeleather Real Estate team sold for me and I recommended them to my sister after the first one. We both had the pleasure of dealing with Florence and Bob Stikeleather on my first home sale and my sisters home sale which was previous to Shep's welcome addition to their team. Shep was instrumental in helping buy my current home and made sure I was treated fairly by the sellers agent. Shep walked me through every step including financing and helped me navigate any obstacle that may have presented itself. His warm friendly personality constantly put me at ease with any question or concern I had. He responded to me in a prompt kind fashion no matter how trivial my question was. Shep and the Stikleather team made me feel like a friend and an exclusive customer and not just another sale. I could not recommend any one more qualified to help someone find the home of their dreams and help them get the best price for the home they may be selling
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
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      Recommendation

    • ★★★★★
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      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
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      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Agent was personable, efficient and accomodating. Agent was excellent in every aspect of the sale. Would recommend him highly to others.
  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
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      Recommendation

    • ★★★★★
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      Performance

  • Seller
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shepard Long didn't just list the property from his desk and sit back and wait to see what happens,He was agressive in his marketing .ie: open houses,being present at several inspections even staying with the inspectors in the attic and crawl space. When we had a moisture problem he contacted a great company to perform the remediation so we could proceed forward that resulted in the sale of the property...Shepard will sell your house for you if you take his advise on staging ,fresh paint ,and keep the yard clean.to give the property some curb appeal...Thank You Shepard and the whole Stikeleather Team !
  • Buyer
    • ★★★★★
      ☆☆☆☆☆

      Satisfaction

    • ★★★★★
      ☆☆☆☆☆

      Recommendation

    • ★★★★★
      ☆☆☆☆☆

      Performance

    Shepard Long was wonderful to work with. He is very patient and really goes the extra mile to help find the house that you are looking for. Shepard has a wealth of knowledge and is a great resource. He truly cares about the people he sells his houses to and he works hard to find you the right house. Shepard took time to get to know what I really was looking for. He showed me houses for three years before I purchased a house and never once did I feel like I was a bother to him.