Customer Reviews

72 Reviews

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  • Seller

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  • Seller

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    This was my first time selling the place in a nasty market. I did it as a single parent, while working and other such events. Shep did a good job of encouraging me thru the process and being understanding of my situation. He wasn't afraid to share his opinion on how things should look but was open and understanding to replies. He did a good job helping us thru this difficult process and i am thankful he called us back when i asked to sell my house thru his agency. Overall...it's tough selling a house but Shep helped alot thru the process and made it possible and less overwhelming to someone that didn't know what to expect.
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    Shepard Long is super easy going and just down to earth person, but always very professional. Was upfront and trusted his opinion. you went above and beyond so thank you Shep!
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    Very professional, attentiven to needs, always available when I called. Nows the market and sales in the area. Very good experience with Shep. Would recommend him to anyone!
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    Shep helped my family as both a buyer and seller's agent over the course of eight years. His local understanding of the Holbrook market, professionalism, and many years of experience and strong relationships with other brokers, contractors and vendors proved to be valuable in navigating us through these transactions. As both a buyer and a seller, I would comment that "you do not always know what you do not know" when navigating real estate transactions, and that is why you should have someone with the strongest background possible representing your interests. In Holbrook, Shep is the person we ultimately chose for the those reasons, and he did not disappoint us in any way.
  • Seller

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    Dealing with Shepard from the beginning till the end, Planning through the closing it was a pleasure to deal with Shepard and Stikeleather Real Estate and his staff. professional, courteous and always available for questions, comments, concerns, and whatever needed to facilitate the sale. highly recommended to anyone if you are in need of a Relator in his area, or anyplace on the south shore
  • Seller

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    I have dealt with Shep Long past real estate transactions. He kept me informed and was always available to answer and of my questions or concerns. I have referred him to friends who have also had a positive experience using Stikeleather Real Estate.
  • Seller

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  • Seller

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    It was a pleasure to work with Shepard Long when selling my house, he helped before we listed it to show what needed to be fixed and even found a wonderful painter who was able to update the outside quickly. The process of listing the house, holding open houses, and closing was made easy with his help and expertise and I would suggest Shep to anyone selling their house.
  • Seller

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    Shep helped me sell my current home and get me into the dream home I had been looking for throughout a year plus time frame. Purchasing and selling simultaneously we knew was going to be a hard task to deal with but Shep was there along the way and helped make things easier. After only three days on the market my home was under agreement and for over asking price, couldn't have asked for much better than that! Glad to have used Shep for both aspects and would highly recommend
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    Great
  • Seller

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    I would recommend Shepard Long to anyone considering selling their home. From the beginning to the end of the process he was professional, responsive to all questions quickly. Very happy with the complete process working with Shepard Long in selling my home.
  • Seller

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    I would recommend him to others
  • Buyer

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    Wanted someone who knew the Holbrook area Shephard did a great job with the sale of our condo. We would recommend him. He explained the whole process and was in touch often. He knows the Holbrook market well.
  • Buyer

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    Very pleasant to do this business with. Pleased thru the entire procedure
  • Seller

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    Our house sold in just 3 days. Everything went completely smoothly and was handled professionally by Shep Long and his team; from the open house to showings, to the negotiation, lawyer, and final transaction. In every aspect of the sale of the house and at every point Shep was helpful and professional. I'd highly recommend Shep Long and Stikeleather Real Estate for your buying or selling needs.
  • Seller

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    My husband and I had Shepard come in to our home to help us understand what renovating a new bathroom could add to our home. He came in, and gave us an understanding of what we might be able to sell our home for "as is". He showed us comparable homes and what they were selling for. We were pleasantly surprised at what Shep said we could sell for. Since we were thinking about moving in a year or two anyway, we decided that it would be crazy to not take advantage of the current market. Shep went right to work on selling our home. We took a couple of weeks to clean up and de-clutter. Shep organized his photographers to come in and take pictures with 3D tour and floor plans. I think that was important to drive interest especially in the time of Covid. He put together a great description of our home and listed it on a Thursday. He scheduled open houses for Friday, Saturday, and Sunday. 88 groups of people came through our house during those open houses! Offers were due on Monday when we reviewed them in his office we had 16 offers, all over asking! Shep listed the pros and cons of each offer and we accepted an offer $45K over asking and all cash! SOLD in just 5 days. Shep also arranged for a lawyer for us, scheduled the inspection, and walked us through the rest of the process through closing. It was the best experience we've ever had with a relator and can't recommend Shepard Long and Stikeleather Real Estate enough. Thanks Shep!!
  • Seller

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  • Seller

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    From our very first meeting with Shepard Long we were overly impressed with his presentation that included a great deal of relevant information. It was obvious that he was very prepared and by far the best choice to represent and support us with selling our property. Shepard really shined during the entire process, but the most cherished characteristic of all was the guidance he provided to us in each and every step along the way. We are very happy with our choice to go with Shepard and the entire team at Stikeleather.
  • Seller

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    Shephard Long came prepared to the first meeting and presented a professional and knowledgeable presence. We had a great deal of confidence in Shep's ability to find a buyer. We also believed his experience would help us work through any obstacles blocking the path to closing. Shep was professional and effective in all aspects of the sales process.
  • Seller

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    Shepard Long was incredibly professional, knowledgeable about the unique market, and a pleasure to work with. I would recommend him in a heartbeat to anyone interested in selling their property. He was outstanding and completely trustworthy. I would highly recommend Stikeleather Real Estate. Shepard made the difficult task of coordinating and selling the property from long-distance as smooth as possible.
  • Seller

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  • Seller

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    I highly recommend utilizing an experienced real estate professional when selling and buying a home. Shepard Long is that individual in a nutshell. We received a number of requests to sell our home from friends and from realtors found on the internet. Due to the complexities associated with my sale, my family and I are relieved that we made the smart decision to have Shepard Long handle the transaction. Shepard and his team provided excellent service from beginning to end: from the initial consultation, pictures, property listing, handling of multiple offers, managing the loss of one buyer, finding a new buyer, the closing of our property, all the while achieving a better than expected sales price. Shepard and his team were also very cognizant of maintaining COVID protocols during the entire process. We are beyond happy with the services provided by Shepard Long and his team!
  • Seller

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    Shep went well above what would be expected great person to work with
  • Seller

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    Shep Long provided outstanding service and support throughout the process to sell my mother's home. He is professional, friendly, responsive and extremely knowledgeable. From the initial meeting and marketing plan through to the closing, Shep's guidance was incredibly valuable. Overall, it was an excellent experience. I strongly recommend Shep and team for selling or buying a home.
  • Seller

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    Shep was great really made things as simple as possible and explained everything in layman's terms. Very pleasant to deal with. It was a very pleasant experience obviously stressful but that can't be helped. I dealt with Shep and also Kate who was wonderful as well. They both made the process the best it could be. Highly recommend Stikeleather. Very satisfied learned a lot from both Shep and Kate. Well done.
  • Seller

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    Great person to work with, he takes care of everything!
  • Seller

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    Shepard Long was very responsive to our questions and provided good advice throughout the process. He was knowledgeable of the market we were operating within and his evaluation of the value of our property was right on the mark. He assisted us evaluate the offers received and helped us make a very good decision. We were very pleased with how he handled negotiations with our buyer related to the results of the inspection report. He was mindful of COVID-19 concerns throughout the process and this was comforting to us.
  • Buyer

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    I appreciated the presentation Shep gave while putting my house on the market and then working with me when I found my next home.
  • Seller

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  • Seller

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    Having Shepherd Long as my broker provided tremendous peace of mind while selling my home. He was very ambitious in working to market the property, dedicated to the sale, incredibly knowledgeable and experienced. Shepherd Long was just excellent!
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    Pleasant, knowledgeable, professional, responsive and trustworthy
  • Buyer

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    I would definitely use Shepard Long again if I ever purchased another home. He was very polite and helpful with any questions I had.
  • Buyer

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    Shepard was incredibly helpful throughout the entire process of searching for and buying my first home. He was an asset to have at open houses and was always available to find answers to any questions I had. I will recommend his services to anyone looking to buy a new home. Thank you!
  • Seller

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    Shepard long was great throughout the whole process of selling my house, we had clear discussions on what i wanted and valued his input on things as well, shepard kept me in the loop from day 1 and always got back to me in a timely manner if i called him and didnt get him right then. He really took the anxiety that i thought i would have of selling and uprooting my life away! Overall it was a pleasure dealing with shepard long and stikeleather real estate and would absolutely use him/ them again in the future.
  • Buyer

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    Shep gave excellent advice as we negotiated price and counteroffera after inspection. Shep was incredibly patient with our extended search over many towns. He helped us to think about what we really were after and did not get frustrated when we kept looking and looking. Took us out in a snow storm to look at houses and kept positive. Shep is an excellent realtor. He helped us focus our often chaotic search and quickly picked up on the things that were important to us. His willingness to show us many houses and advice regarding timing as we got closer to our move out date for the rental was crucial. We had a very smooth transaction. His gentle prodding for information and reassurances when houses didn't seem to be available wa very helpful. I would absolutely use him again!
  • Seller

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    I had a great experience selling with Shep. Moving out of state made the process stressful but Shep handled everything to make it less stressful, he even worked with my out of state realtor to make sure that closing went smooth. I would definitely recommend him.
  • Buyer

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    We just purchased our 1st home in the US south shore area in Massachusetts with the assistance of this amazing professional broker Shepard long. Shepard long from Stikeleather Real Estate was always responsive and patient even at weekends and late evenings. No matter how many questions we’ve asked! And always he was taking the initiative to show us the new listing He instructed me in the negotiation phase and saved me tens of thousands of dollars, I am so happy I followed everything he said.
  • Seller

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  • Buyer

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    Shepard Long is a great man. Caring, considerate, knowledgeable and it was a pleasure to work with him. I would definitely choose him again if need to.
  • Seller

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  • Seller

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  • Seller

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    It was definitely a pleasure working with Shepard Long on the sale of my home. From the beginning Shepard Long made things easier for me which was a welcomed treat for me. He took the stress away. Without question Shepherd Long went way above and beyond to make things happen. I would recommend Shep Long to anyone, he did a great job.
  • Seller

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    When we originally searched for our house, we were moving from out of state. We didn't have a lot of money then, nor any homeowner experience, but we started our search by reaching out to a few agents via their online listings. Shepard Long was the only one to return our inquiry, and he did so the same day. Despite the difficulties of working with out of town clients who needed to use a VA loan, he continually treated us with understanding and respect. His professionalism, trustworthiness, reliability, and down-to-earth approach, made it a "no-brainer" when it came time to choose an agent to sell our home three years later. The sale process went seamlessly. Shep was always ahead of the game, kept us fully informed at each step, and took care of every aspect. Shepard is not only the best realtor we have ever encountered, his character and demeanor have led us to consider him a friend as well.
  • Seller

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    My husband and I had to move out of state before our house being sold. Sheppard took control of the whole process. He "played" and kept the "ball" on our side. So diligent, professional, trustworthy. Wonderful making business with him. May God bless him.
  • Seller

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    From the moment I walked into Strikeleather, Shep listened to my every concern while selling my mom's home. It was difficult process, however I was confident that Shep would get my mom's home sold. He always kept in close contact and the end result was that the house SOLD! Shep did everything that he could do to sell my mom's house. Shep was awesome! I highly recommend him. The whole office was awesome, polite and understanding. He was always there when I needed him. He made sure he was there when we passed papers. He walked me through everything.
  • Seller

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    Excellent broker!! Very professional!! Excellent Real Estate!
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  • Seller

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    Shep and Stikeleather have been in the community a long time. As a church, it is important that we keep our business within the community as a way of giving back to the community. Shep went above and beyond what I expected. When our roofer failed to come through, Shep got another local roofer to do work that was required prior to closing. He was always available and is a great communicator. Office staff was very helpful and courteous.
  • Seller

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  • Seller

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    My house had been on the market with little interest when Shep took on the listing. He listened and gave me honest feedback so we could get to an agreeable listing price. We had a sale fall through and we were dealing with everything long distance from PA, but I felt that Shep was totally on my side and determined to sell the property. He went above and beyond; I wouldn’t hesitate to recommend him.
  • Seller

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    My wife and I worked with Shep Long and Stikeleather Real Estate in order to sell our previous home in Holbrook, MA. They were an excellent choice for a listing broker. Their office has the greatest number of sales and listings in Holbrook - it is easy to see why, as evidenced through the great job they did in selling our home. Shep and team did an excellent job in properly pricing and marketing our home in order to achieve excellent results. I believe working with their team provided us with the best possible outcome in the process of selling our home.
  • Seller

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    I can't think Shep enough for his help, professionalism, and his patience with me. I couldn't have asked for a better Agent.
  • Seller

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    Shepard Long did an excellent job marketing, pricing and selling our house. His experience in the area is his strength. He knows the local market well, is knowledgable about the overall real estate market, and has a keen eye for the strengths of a property. He worked very well with various constituencies related to the sale of this home. That included lawyers, other agents, the seller and the buyers.
  • Seller

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    Shep Long was great to work with when selling my mom's home of 45 years. He came prepared with comparisons of other recent sales in town, he was very knowledgeable and responsive to all my concerns. We knew the house was going to be tough to sell due to the failing condition of the structure. The plan he recommended was very successful, he priced it just right and we got an offer right away. Although it took a few rounds with the same buyer to get to closing, Shep didn't give up, even though I was frustrated with the delays from the buyer. Shep maintained an open, honest and trustworthy communication with me the entire time. I would use Stikelether Realtors again and would highly recommend Shep as the agent to help sell any home especially a challenging one. Could not have asked for a better realtor, Shep was a real pleasure to work with.
  • Seller

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    This was the second home the Stikeleather Real Estate team sold for me and I recommended them to my sister after the first one. We both had the pleasure of dealing with Florence and Bob Stikeleather on my first home sale and my sisters home sale which was previous to Shep's welcome addition to their team. Shep was instrumental in helping buy my current home and made sure I was treated fairly by the sellers agent. Shep walked me through every step including financing and helped me navigate any obstacle that may have presented itself. His warm friendly personality constantly put me at ease with any question or concern I had. He responded to me in a prompt kind fashion no matter how trivial my question was. Shep and the Stikleather team made me feel like a friend and an exclusive customer and not just another sale. I could not recommend any one more qualified to help someone find the home of their dreams and help them get the best price for the home they may be selling
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    Agent was personable, efficient and accomodating. Agent was excellent in every aspect of the sale. Would recommend him highly to others.
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  • Seller

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    Shepard Long didn't just list the property from his desk and sit back and wait to see what happens,He was agressive in his marketing .ie: open houses,being present at several inspections even staying with the inspectors in the attic and crawl space. When we had a moisture problem he contacted a great company to perform the remediation so we could proceed forward that resulted in the sale of the property...Shepard will sell your house for you if you take his advise on staging ,fresh paint ,and keep the yard clean.to give the property some curb appeal...Thank You Shepard and the whole Stikeleather Team !
  • Buyer

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    Shepard Long was wonderful to work with. He is very patient and really goes the extra mile to help find the house that you are looking for. Shepard has a wealth of knowledge and is a great resource. He truly cares about the people he sells his houses to and he works hard to find you the right house. Shepard took time to get to know what I really was looking for. He showed me houses for three years before I purchased a house and never once did I feel like I was a bother to him.